melb.si / Melbourne, Victoria

AI assistant setup for Melbourne small businesses.

We help small businesses set up an assistant around one real workflow: triage, drafting, checking or another repeatable job. We set it up, show you how it works and keep it maintained.

Remote service now; on-site bookings opening soon.

Start with a remote session. If an on-site appointment becomes available, we will confirm the scope and timing in writing.

Small scope. Clear handover.

One assistant and one workflow gives you a place to start without turning an experiment into a large software project.

01 / MAP

Find the repeat

We map what comes in, what needs a person to decide and what a useful draft or check looks like.

02 / SET UP

Connect the pieces

We configure the agreed assistant and workflow in the environment you control, with a human review step where it matters.

03 / KEEP IT TIDY

Teach and maintain

You get a practical handover. Monthly maintenance covers agreed checks and small changes; extra work is scoped first.

A straightforward starting point

A clear starting price.

From A$490 one-off setup + from A$49/month

One assistant, one workflow, setup, training and monthly maintenance. Small agreed changes to the existing workflow are included. Anything larger is quoted before work starts.

Prices in AUD. No GST is charged: SecondFirst Pty Ltd is not registered for GST.

What is included

Works with the AI subscription you already have

We can work with tools such as ChatGPT or Gemini when they fit the workflow. You pay those providers directly.

You pay model or subscription fees directly to your AI provider. We do not resell usage or store your passwords or tokens. You are responsible for following the terms of the AI services you use.

Make a sensible first move.

Tell us the job you repeat. We will tell you whether a small assistant is a reasonable fit, what access it needs and what should stay with a person.

Start an enquiry