How it works

From a repeat task to a clear handover.

The work starts with the process, not a tool list. We agree what the assistant may do and what stays with a person.

01 / DIAGNOSE

Describe the bottleneck

Bring one example of the task and the result you want.

02 / PLAN

Choose the boundary

We set the information, tools, review step and a sensible first scope.

03 / SET UP

Configure and test

We work in the account and environment you control, then test with agreed examples.

04 / MAINTAIN

Hand over and review

You get notes and a walkthrough. Monthly maintenance handles agreed checks and small changes.

Remote first

Remote service now; on-site bookings opening soon. A remote setup uses a video call and screen sharing where suitable. We do not ask for passwords or tokens. If on-site work is available later, scope and timing are confirmed before the appointment.

What you should have ready

One recent example of the workflow, the people who approve it and a rough idea of the systems involved. You do not need to know which model or automation tool to choose.

Start with the workflow

Before we start

Know the scope before the setup.

From A$490 one-off setup + from A$49/month

Prices in AUD. No GST is charged: SecondFirst Pty Ltd is not registered for GST. One assistant, one workflow, setup, training and monthly maintenance. Small agreed changes to the existing workflow are included. Anything larger is quoted before work starts.

You pay model or subscription fees directly to your AI provider. We do not resell usage or store your passwords or tokens. You are responsible for following the terms of the AI services you use.

Full pricing and scope
Will information leave my computer?

With a cloud model, approved inputs go to the selected provider. A local model can process on selected hardware, but connectors, backups and logs still need checking. A private environment may also be hosted in the cloud. We map the data flow first.

What hardware do I need?

Start with your existing computer, rather than buying hardware first. Remote setup needs a device that can run the chosen tools, a call and an internet connection. Local model requirements are assessed separately.

How long will it take, and who maintains it?

Scope and timing are confirmed before quoting. Monthly maintenance includes agreed checks. Small agreed changes to the existing workflow are included. Anything larger is quoted before work starts.

What happens when maintenance ends?

Monthly maintenance is month to month, with no lock-in contract. Cancel any time; it stops at the end of the current billing month. Your accounts and hardware stay yours. The handover identifies which features depend on subscriptions, connectors or maintenance.

Can I book on-site setup now?

Remote service now; on-site bookings opening soon.