Not included in the starting price
Hardware purchases, local server work, several assistants, large data migrations, custom software and third-party subscriptions need their own scope. We will call those out before work begins.
Monthly maintenance
Maintenance is for the agreed assistant and workflow: checking the setup and keeping the handover notes current. Small agreed changes to the existing workflow are included. Anything larger is quoted before work starts.
Cancellation
Monthly maintenance is month to month, with no lock-in contract. Cancel any time; it stops at the end of the current billing month.
GST and billing
Prices in AUD. No GST is charged: SecondFirst Pty Ltd is not registered for GST. Setup and monthly maintenance are separate line items. Model or subscription charges are paid by you directly to the relevant provider.