Professional services

Reduce repeat admin without outsourcing judgement.

For practices where records, deadlines and client communication need care, a small assistant can prepare work for a person to check.

Discuss a workflow

Example scenario

An assistant sorts an incoming enquiry, checks whether a document checklist is complete and prepares a draft for a qualified person to review. This is an example, not a customer case or outcome claim.

Keep a review step

Outputs can pause for a person before client communication, filing or a consequential decision.

Start with a narrow record set

Agree which information the workflow may see. More access is not automatically better.

Document the handover

Keep the workflow, access and responsibility clear for the people who use it.

Questions to settle first

  • What information is involved, and what handling rules apply to it?
  • Which step is administrative and which step needs professional judgement?
  • Who checks a draft before it reaches a client or a regulator?
  • What happens if the assistant is unavailable or produces an uncertain result?

Account and provider boundaries

You pay model or subscription fees directly to your AI provider. We do not resell usage or store your passwords or tokens. You are responsible for following the terms of the AI services you use.

We provide setup and workflow guidance. We do not provide accounting, migration, legal or other regulated professional advice.

Before we start

Know the scope before the setup.

From A$490 one-off setup + from A$49/month

Prices in AUD. No GST is charged: SecondFirst Pty Ltd is not registered for GST. One assistant, one workflow, setup, training and monthly maintenance. Small agreed changes to the existing workflow are included. Anything larger is quoted before work starts.

You pay model or subscription fees directly to your AI provider. We do not resell usage or store your passwords or tokens. You are responsible for following the terms of the AI services you use.

Full pricing and scope
Will information leave my computer?

With a cloud model, approved inputs go to the selected provider. A local model can process on selected hardware, but connectors, backups and logs still need checking. A private environment may also be hosted in the cloud. We map the data flow first.

What hardware do I need?

Start with your existing computer, rather than buying hardware first. Remote setup needs a device that can run the chosen tools, a call and an internet connection. Local model requirements are assessed separately.

How long will it take, and who maintains it?

Scope and timing are confirmed before quoting. Monthly maintenance includes agreed checks. Small agreed changes to the existing workflow are included. Anything larger is quoted before work starts.

What happens when maintenance ends?

Monthly maintenance is month to month, with no lock-in contract. Cancel any time; it stops at the end of the current billing month. Your accounts and hardware stay yours. The handover identifies which features depend on subscriptions, connectors or maintenance.

Can I book on-site setup now?

Remote service now; on-site bookings opening soon.