Enquire

Start with the job, not the jargon.

Tell us what repeats, what you want to change and whether remote setup suits you.

Remote service now; on-site bookings opening soon. Service area: Melbourne, Victoria.

Email

hello@melb.si

Phone

0403 880 330

We reply to enquiries within 2 business days.

We do not ask you to send passwords, tokens or confidential records through this form.

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You can also email hello@melb.si directly.

Before we start

Know the scope before the setup.

From A$490 one-off setup + from A$49/month

Prices in AUD. No GST is charged: SecondFirst Pty Ltd is not registered for GST. One assistant, one workflow, setup, training and monthly maintenance. Small agreed changes to the existing workflow are included. Anything larger is quoted before work starts.

You pay model or subscription fees directly to your AI provider. We do not resell usage or store your passwords or tokens. You are responsible for following the terms of the AI services you use.

Full pricing and scope
Will information leave my computer?

With a cloud model, approved inputs go to the selected provider. A local model can process on selected hardware, but connectors, backups and logs still need checking. A private environment may also be hosted in the cloud. We map the data flow first.

What hardware do I need?

Start with your existing computer, rather than buying hardware first. Remote setup needs a device that can run the chosen tools, a call and an internet connection. Local model requirements are assessed separately.

How long will it take, and who maintains it?

Scope and timing are confirmed before quoting. Monthly maintenance includes agreed checks. Small agreed changes to the existing workflow are included. Anything larger is quoted before work starts.

What happens when maintenance ends?

Monthly maintenance is month to month, with no lock-in contract. Cancel any time; it stops at the end of the current billing month. Your accounts and hardware stay yours. The handover identifies which features depend on subscriptions, connectors or maintenance.

Can I book on-site setup now?

Remote service now; on-site bookings opening soon.